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Support & questions
Download trouble, a question before you buy, or a refund? Send a note and you’ll hear back within one business day.
Or reach out directly:
Frequently asked
The quick answers. Most support questions live here.
How do I get my files after buying?
The moment your payment clears, Gumroad emails you a secure download link and adds the product to your Gumroad library. It’s a digital download, so no shipping and no waiting.
I lost my download / didn’t get the email.
Check your spam and “Promotions” folders first. Every purchase also lives in your Gumroad library at your library. Log in with the email you bought with. Still stuck? Send a note above and we’ll re-send it.
What’s your refund policy?
Every product comes with a 30-day, no-questions-asked money-back guarantee. If it doesn’t help, reply to your receipt or use the form above and you’ll get a full refund.
Can I use these for client work?
Yes. Each product includes a personal + commercial license for one brand or business. Use it for your own marketing or a client’s. You just can’t resell or redistribute the raw files.
What format are the products in?
Most are a mix of PDF guides plus editable Notion, Google Docs, or Canva templates. Each product page lists its exact formats and requirements under “The fine print.”
Do I need paid AI tools to use these?
No. Everything is built to work with the free tiers of ChatGPT, Claude, or Gemini. If a product needs anything specific, it’s listed under its requirements.